Research Questionnaire "Exploration of Lean Six Sigma and Environmental practices within organisations" Note this questionnaire is anonymous and the data is to be used as part of PhD research Please complete the following questionnaire for your department or function. Your time is appreciated. The questionnaire will take around 5-10 minutes to complete The questionnaire has been developed to be completed by employees who have prior knowledge and experience (basic-advanced level) of Lean and/or Six Sigma If you have any problems please contact James Marsh Tel: 0780 6505859 or Email: jamarsh8@my.shu.ac.uk

Background Information Q1 Gender --Click Here--MaleFemale Q2 What is your age? --Click Here--Under 1818 to 2526 to 3536 to 4546 to 5556 to 65+ Q3 Length of Company Service --Click Here--up to 1 Year1-3 years4-5 years6-10 years11 years + Q4 Organisation Level --Click Here--Support Staff Operational employeeSupervisorTeam LeaderManagerDirector

Organisation Profile Q5 Company Location --Click Here--AfricaAsiaCentral AmericaEuropeNorth AmericaOceaniaSouth America Q6 Type of Business --Click Here--Sole traderPartnershipLimitedPublic Limited CompanyFranchiseGovernmental Q7 Which Business Sector is your organisation from? --Click Here--AgricultureAerospaceAutomotiveBanking and FinanceBusiness ConsultancyComputingDesignDomestic servicesEducationElectronicsEnergyEntertainmentEnvironmentFoodGovernment and PoliticsHealthcareLaw and LegislationLogistics and Supply ChainManufacturingProperty and BuildingRetailTextilesTelecommsTechnical ServicesTransport and TravelOther Q8 Department / Function you work in? --Click Here--AdministrationCustomer ServicesDesignEngineeringFinanceHuman ResourcesITLogistics / Supply ChainMaintenanceManagementProcurement / PurchasingProduction / OperationsQuality / Continuous ImprovementResearch and DevelopmentSales and MarketingShipping / WarehousingTraining and EducationOther

General Lean Sigma Questions Q9 Have you had formal training in Lean and/or Six Sigma? --Click Here--LeanSix SigmaLean Six SigmaNone Q10 How long have you been using the Lean and/or Six Sigma approaches? --Click Here--I have never used Lean and/or Six Sigma6 Months or less7-12 Months1-2 Years2-5 Years5-10 Years10 Years + Q11 Your Lean and or Six Sigma Role --Click Here--Team memberTrainer PractitionerYellow BeltGreen BeltBlack BeltMaster Black BeltChampionNo Role

Q12 Which Lean and/or Six Sigma Tools and techniques do you use, please tick those that apply?   7 Wastes   Pareto Analysis 5S   Project charter 5 Whys   Process Mapping ANOVA methods   OEE Brainstorming techniques   QFD Change management   Simulation DOE   SIPOC DFSS   SMED / Quick Changeover Environmental analysis   SPC / Control Charting FMEA   Statistical Software (e.g. MINITAB, SPSS) Fishbone diagrams   TPM Histograms   TRIZ Gauge R&R   Value stream Mapping (VSM) GLOBAL 8D   Visual Controls KANBAN / Line Balancing   VOC (Voice of the customer) Poke Yoke / mistake proofing

Q13 What type of benefits have you acheived from using Lean and/or Six Sigma, please tick those that apply?   Improved quality (e.g less defects, less variation) Lower costs (e.g.quantified reductions or benefits to the business) Improved delivery (e.g customer lead-times reduced) Cultural benefits (e.g. more motivated workforce) Other Q14 If other to question 13 please specify the benefits Q15 Has Lean and or Six Sigma projects been successful in reaching the goals/expectations of your organisation? Please select an option Always   Mostly   Half the time   Rarely   Never   not sure

Q16 What are your the biggest concerns that you have over the deployment of Lean and/or Six Sigma within your organisation?   Long term Sustainability of  the approach Management Commitment Complexity of the Approach and tools/techniques Motivation of  the team Teams overall understanding of Lean and/or Six Sigma Quality of the training provided Lean Six Sigma not applicable to your business sector Negotivity from team members Negotivity from non-team members Unrealistic Target & Goals Not all the correct stakeholders involved Previous history of failed improvement projects Your own belief in the capability of Lean and/or Six Sigma I have no concerns Other Q17 If other please specify your individual concerns

Environmental Questions
Q18 Has the implementation of Lean and/or Six Sigma resulted in any environmental benefits within your organisation? Please select an option Always   Mostly   Half the time   Rarely   Never   Don't know Q19 If so please provide examples		Q20 Has the implementation of Lean and/or Six Sigma resulted in any environmental problems within your organisation? Please select an option Always   Mostly   Half the time   Rarely   Never   Don't know Q21 If so please provide examples

Q22 Have you heard of Environmental or Green versions of Lean and or Six Sigma, please tick those that apply?   Green Lean Green Sigma Green Lean Six Sigma None of the above Other, please specify Q23 If other to question 22 please specify in more detail Q24 Do you consider a combined approach of Environmental Management with Lean and/or Six Sigma of value to your organisation?   Yes No Not considered this before

Q25 Do you think  Lean and/or Six Sigma enhances current environmental management practices?   Yes No Not considered this before Q26 Are you concerned about the impact of increasing environmental legislation and targets on your organisation?   Yes No Not considered this before

Q27 How much are you personally concerned about the environment? Please select an option Extremely   Highly   Sometimes   Slightly   Never Q28 In general are your biggest environmental concerns, please tick all that apply?   Air quality (emissions from transport, power stations) Energy production (conventional methods) Food contamination General health of people, plants and wildlife Global warming Packaging (production, recycling and disposal) Transportation methods (air, sea and land) Water quality General waste (landfill, sea) Other Q29 What is driving your organisation towards becoming "Green", please tick all those that apply?   Legislation (e.g local, national and/or global) Customers (e.g more aware of the environment) Economic demands (e.g raw materials, logistics, waste disposal) Competitors (e.g they are acting on green issues within your sector) New opportunities (e.g. awareness of the environment provides need for new products and services) Other reasons

Q30 If other to question 29 please explain Q31 Do Lean and/or Six Sigma teams work together with Environmental employees or functions in your organisation on business improvement projects?   Yes No Not sure Q32 If no to question 31 please specify why this may not happen

Q33 Which of the following tools and techniques do you consider would be of value if developed into Environmental or Green Lean Six Sigma tools and techniques, please tick all that apply?   7 Wastes   Poke Yoke / mistake proofing   SMED / Quick Changeover 5S   Pareto Analysis   SPC / Control Charting DOE (Design of Experiments)   Project charter   TPM DFSS   Process Mapping   Value stream Mapping (VSM) FMEA   OEE   Visual Controls Fishbone diagrams   QFD   VOC (Voice of the customer) GLOBAL 8D   Simulation   Other (please specify below) Kaizen   SIPOC   Q34 If other to question 32 please describe.

Q35 If you are interested in receiving feedback or being involved in the research, please leave your contact details below: -

Thank you for your input! If you have any problems please contact James Marsh Tel:0780 6505859 or Email: jamarsh8@my.shu.ac.uk